Who is responsible for making sure goods have a label?
Although the manufacturer or supplier of the goods may supply goods with care labels, the seller is responsible for making sure the goods that are supplied, offer to be supplied or advertised for supply comply with the standard and the regulations.
The seller should not assume that goods comply with the standard and the regulations because the supplier is offering them for sale. If you have any concern that the goods you supply are not carrying the correct care labels, ask your supplier for more information about the tests that goods have been put through to check the appropriate care.
Can I replace an incorrect care label with the right care label?
Yes, you can replace an incorrect label with a new label stating the correct care information. The new label must comply with the regulations.
What happens if I supply an item with no care label or an incorrect care label?
You will have breached the regulations.
It is an offence under section 28 of the Fair Trading Act to supply or offer to supply textile goods without a care label.
The Commerce Commission, which enforces the Fair Trading Act, may take a prosecution against you in Court.Companies can be fined up to $600,000 for each breach of the Act. Individuals can be fined up to $200,000.For more information on the range of enforcement actions, from warnings through to prosecutions, see theEnforcement of the Fair Trading Act page.
Where can I get more information on the standard and the regulations?
The Standards AS/NZS 1957:1998 Textiles – Care labelling, AS/NZS 2621:1998 Guide to selection of correct care labelling Instructions, and AS/NZS 2392:1999 Textiles – labelling of clothing, household textiles and furnishings are available to buy from Standards New Zealand by calling 0800 782 632, or via its (enter number of standard as keyword).
You can access the regulations and the Fair Trading Act online at the government's legislation The information on this website is free.
You can buy a copy of the regulations and the Fair Trading Act from selected bookshops.
For further information on the Fair Trading Act, go to the
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